Covid-19 Therapist Protocols

(As per BCCDC Guidelines)

  • A screening questionnaire will be sent to clients the morning of your appointment via Janeapp to ensure yourself and anyone in your household is not showing ANY signs of cough, fever, runny-nose, sore throat, chills, body aches, shortness of breath or chest pain.
  • Clients are encouraged to reschedule their in-person session or book a virtual session if they or anyone in their household fall within the above criteria. Late cancellation fees will be waived for any signs of contagious illness.
  • Therapists who are showing any signs of contagious illness (as above) must reschedule their in-person sessions or change their client’s appointments to virtual
  • In-person sessions may resume if the client has been fever free and has resumed participation in normal activities for at least 24 hours
  • Therapists are required to be fever free and feel well enough to resume participation in normal activities for at least 24 hours before returning to see in-person clients
  • Any other individual in the household who may be home for the appointment is asked to abide by social distancing procedures and remain within 2m of the therapist at all times.
  • We ask clients that they thoroughly clean their hands for 20-30 seconds with soap and water or 70% alcohol hand sanitizer prior to the therapist entering their home.
  • All therapists will carry 70% alcohol hand sanitizer with them and will abide by frequent hand washing pre and post appointment as well as pre and post PPE removal.
  • Single use surgical masks or KN95 masks are optional by both the therapist and client. See the following link for instructions on how to wear a surgical mask:
  • The decision to wear gloves will continue to be based on therapist discretion, medical indication as well as client preference.
  • Frequent and thorough cleaning of equipment being brought into the clients’ home will be performed with hospital grade disinfectant