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Tell us a little about what you need and we'll be in touch to match you with the right clinician and program.

Please avoid sharing detailed health information here, a general note about how we can help is all we need to get started.

Prefer to talk? Call (250) 999-0568 or email admin@coreconnectionphysio.com.

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Hours of Operation

Monday - Thursday8:30am - 7:30pm
Friday8:30am - 3:00pm
SaturdayClosed
SundayClosed
Questions

Frequently asked questions

Do you come to my home?

Yes. Core Connection is a mobile practice — all physiotherapy, pelvic health, and kinesiology care is delivered one-on-one in your own home or on-site, so you don't have to travel to a clinic.

Which areas do you serve?

We provide in-home care across Greater Victoria, the Saanich Peninsula, the Westshore, the Cowichan Valley, Vancouver, and the North Shore. If you're not sure whether your area is covered, give us a call and we'll let you know.

Do you offer pelvic floor physiotherapy?

Yes. Our in-home pelvic health program supports incontinence and bladder or bowel concerns, pelvic organ prolapse, pelvic pain, perimenopause and menopause, and post-surgical recovery — with a trauma-informed, consent-based approach.

Do I need a doctor's referral to see a physiotherapist in BC?

No. Physiotherapists are primary care practitioners in British Columbia, so you can book directly without a referral. Some extended health plans ask for a referral before they'll reimburse, so it's worth checking the details of your specific plan.

Is physiotherapy covered by insurance?

Many extended health plans cover physiotherapy, though the amount and rules vary by plan — check whether yours covers in-home or mobile physiotherapy, and we can provide a receipt for reimbursement. For injuries from a motor-vehicle accident (ICBC) or the workplace (WorkSafe BC), we offer direct-billed in-home rehabilitation.

Do you work with ICBC or WorkSafe BC claims?

Yes. We provide direct-billed in-home rehabilitation for injuries from motor-vehicle accidents (ICBC) and the workplace (WorkSafe BC). In-home ICBC treatment must be authorized by your adjuster before services begin.

How do I get started?

The easiest way is to book a free 15-minute discovery call. Use the "Book a call" button, choose your area, and you'll be taken straight to online booking — or call us and we'll help you get set up.

Who do you work with?

Much of our work focuses on women's health, but we welcome people of all backgrounds, identities, and life experiences seeking compassionate, individualized care.

What is pelvic floor physiotherapy?

Pelvic floor physiotherapy assesses and treats the muscles, connective tissue, and nerves of the pelvic floor — the group of muscles that support the bladder, bowel, and uterus. It can help with bladder and bowel control, pelvic organ prolapse, pelvic pain, pregnancy and postpartum recovery, menopause-related changes, and post-surgical recovery. Care is individualized, and an internal assessment is always optional and done only with your informed consent.

What happens at a first pelvic floor physiotherapy appointment?

Your first visit is mostly conversation and assessment: a detailed discussion of your symptoms, history, and goals, followed by an evaluation of your breathing, posture, movement, core, and pelvic floor function. An internal pelvic floor assessment is available when appropriate but is always optional and performed only with your informed consent. You'll leave with an initial plan and usually a few simple things to start at home.

Can physiotherapy help with bladder leakage or incontinence?

Often, yes. Many types of bladder leakage — including stress incontinence (leaking with coughing, laughing, sneezing, or exercise) and urgency — are linked to how the pelvic floor and surrounding muscles coordinate. Physiotherapy can help through education, bladder strategies, and pelvic floor retraining tailored to whether your muscles need strengthening, relaxation, or better coordination.

What is pelvic organ prolapse, and can physiotherapy help?

Pelvic organ prolapse is when one or more pelvic organs (the bladder, uterus, or bowel) descend into or press against the vaginal wall, often causing heaviness, pressure, or a bulging sensation. Many people can manage symptoms without surgery through pelvic floor training, breathing and pressure-management strategies, load management, and guidance on daily activities — the focus of physiotherapy care.

When can I start C-section scar physiotherapy?

Scar work generally begins once your incision has fully healed and you've been cleared by your care provider. Gentle scar mobilization and desensitization can ease tightness, tenderness, numbness, or a pulling sensation — even months or years after your birth. If you're not sure whether you're ready, we can help you decide.

When can I start pelvic floor physiotherapy after having a baby?

Gentle breathing, mobility, and reconnection work can often begin in the early weeks, while more active strengthening and return-to-exercise usually follow once you've been cleared (commonly around six weeks, though it varies). A postpartum assessment helps tailor the timeline to your birth and recovery, whether it was a vaginal or C-section delivery.