About Us

Get to know our company and our team

Who We Are & What We Do

Core Connection Mobile Physiotherapy provides high-quality, in-home physiotherapy across Southern Vancouver Island and Vancouver, BC. We are a values driven organization with a mission to make rehabilitation accessible, individualized, and deeply human. We help clients recover and thrive in the comfort and convenience of their own homes—removing barriers such as mobility limitations, time constraints, childcare challenges, and transportation issues.

Our team of physiotherapists and kinesiologists deliver evidence-based, compassionate care for people of all ages and abilities. We specialize in pelvic health, perinatal and postpartum care, orthopaedic rehabilitation, neurological recovery, chronic pain, and falls prevention. By working in clients’ real-life environments, we design practical treatment plans that seamlessly integrate into their daily routines, ensuring lasting results and improved confidence in movement.

 

Our Team Values

At the heart of everything we do are our five core values: Connection, Compassion, Collaboration, Communication, and Community. These guide our client interactions, our teamwork, and our partnerships with other healthcare professionals.

Our Team Members

LAUREN SUTHERLAND (She/her)

REGISTERED PHYSIOTHERAPIST | PELVIC HEALTH | FOUNDER

Lauren works with a wide range of clients, with a special focus on pelvic health. Her practice includes perinatal care, labour preparation, and return to physical activity postpartum, as well as pelvic organ prolapse, bladder and bowel dysfunction, and chronic pelvic pain. She is trained to perform internal pelvic exams through extensive basic and advanced coursework with Pelvic Health Solutions. Lauren provides care for all genders, including male pelvic health, and also works extensively with seniors and individuals with complex medical histories or physical impairments that make it challenging to leave their homes. She is a trauma-informed practitioner who ensures care is individualized, compassionate, and accessible.

An avid health and fitness enthusiast, Lauren comes from a competitive sports background. She grew up playing a wide variety of sports and went on to compete as a lightweight rower on the varsity women’s rowing team at the University of British Columbia. She holds an undergraduate degree in Kinesiology and Health Science from UBC and a Master of Physical Therapy from the University of Toronto.

Lauren founded Core Connection in 2019 after feeling frustrated by the gaps in traditional brick-and-mortar physiotherapy models. 

Beyond her clinical work, Lauren is active in the Victoria community. She participates in recreational sports, serves on the board of the EO Vancouver Island Accelerator Program, and is a former board member of the Victoria Chapter of the Women in Leadership Foundation.

JAN PLUMB (She/her)

REGISTERED PHYSIOTHERAPIST | PELVIC HEALTH | CLINICAL MANAGER

Jan is a compassionate, trauma informed physical therapist who believes that a strong therapeutic relationship is at the heart of effective treatment. She is dedicated to empowering her clients with the knowledge and tools they need to work toward their goals and focus on what is most meaningful in their lives.

Jan works with a wide range of clients, with a keen interest in pelvic health. Her practice in pelvic health includes the perinatal period, labor preparation, recovery from caesarean section, post-partum return to activity, bowel and bladder dysfunction, pelvic organ prolapse, pelvic pain, and support for the breastfeeding dyad. Jan’s training and education in pelvic health physiotherapy has been specific to individuals with vaginal anatomy. She completed her initial pelvic health training in internal assessment and treatment through BC Women’s Hospital and Urosante (Canadian Pelvic Health Academy). Jan has pursued additional advanced pelvic health education through various organizations including Reframe Rehab and Pelvic Health Solutions.

Beyond her pelvic health focus, Jan enjoys working with seniors and clients of all ages who benefit from the convenience and personalized approach of in-home care.

Jan earned her Bachelor of Science in Physical Therapy from the University of Alberta in 2002 and has over 10 years of experience specializing in pelvic health, alongside a broad background in musculoskeletal conditions. Outside of work, Jan enjoys exploring our beautiful island with her family by camping, hiking, and mountain biking.

ROBYN ELLIOTT (She/her)

REGISTERED PHYSIOTHERAPIST | PELVIC HEALTH

Robyn is a kind, compassionate and empathetic physiotherapist who really values client centred care. She believes in deeply listening to and collaborating with each individual throughout the therapeutic relationship. She passionately strives to empower clients to return to the activities they love and daily tasks/goals that are meaningful to them.

Robyn completed her Masters in Physical Therapy at UBC in 2013. Since then she has practiced in a number of private orthopaedic clinics in Vancouver and Victoria as well as providing home visits across the mainland and acted as a clinical director for the Special Olympics of BC. She has taken additional training in a number of orthopaedic courses, acupuncture, IMS, clinical pilates and pelvic floor health. Robyn is very passionate about integrating her experience in orthopaedic practice, pilates and pelvic health in a well rounded, trauma informed way that keeps the clients experience at the forefront.

Robyn has always valued an active lifestyle at every stage of life. She has avidly participated in many different sporting activities including rock climbing, rowing, triathlon, swimming, dance, yoga and pilates. Currently Robyn is deepening her love for exploring our beautiful backyard in BC and most weekends you can find her hiking, trekking, skiing, climbing and occasionally surfing.

VICKY FORSYTH (She/her)

REGISTERED PHYSIOTHERAPIST

Vicky grew up in the Cowichan Valley, where she competed in sports such as track and field, cross country, and field hockey. From an early age, she was interested in rehabilitation, seeking out stories of people who were able to come back after illness or injury.

Vicky completed a Bachelor of Science in Human Performance at UVic and then achieved her Physical Therapy degree at UBC in 1991. She sought out a relaxed lifestyle and worked as a physiotherapist for ten years in sunny Florida, gaining valuable experience working with pediatric, adult, and senior populations.

With a desire to be closer to friends, family, and West Coast living, Vicky returned to BC in 2001. Her career journey continued for more than 20 years in Vancouver, primarily helping injured workers to recover and return to work. Her functional approach focuses on restoring normal movement patterns and activities in line with individual goals.

To nurture her love of nature and time with friends and family, she recently returned to the Cowichan Valley. To support connections in the local community, Vicky has rejoined the Ceevacs Roadrunners, where she trained in her youth. During non-working hours, she enjoys hiking, paddle boarding, and trail running.

SARAH VILA (She/her)

CERTIFIED ATHLETIC THERAPIST / KINESIOLOGIST

Sarah is a compassionate and motivating therapist who believes in removing barriers to care so that everyone can access the health services they need. She is dedicated to helping her clients improve their quality of life through functional, individualized, and creative exercise therapy.

Sarah specializes in working with individuals who face mobility challenges, including those recovering from motor vehicle accidents (ICBC claims). She has extensive experience supporting clients with neurological and cognitive impairments and offers home visits, hospital-based care, and pool therapy to ensure rehabilitation is accessible and effective.

Sarah completed her Bachelor of Athletic and Exercise Therapy at Camosun College in 2022 and has worked in community-based care since graduating. She continues to expand her expertise through ongoing education, including becoming a Certified Pregnancy and Postpartum Exercise Specialist through Core Exercise Solutions. She is particularly passionate about supporting pregnant and postpartum clients who want to stay active, build postural strength, and restore core function through all stages of parenthood.

Outside of work, Sarah loves to hike, run, roller skate, and weightlift. She also serves as the Head Coach of the Esquimalt Speed Skating Club, working with athletes of all ages, from toddlers to seniors.

DAVID CHIAPA MENDEZ (He/him)

CERTIFIED ATHLETIC THERAPIST / KINESIOLOGIST

David is a Certified Athletic Therapist and CSEP-CPT delivering mobile, in-home therapy with energy, precision, and purpose. With a strong foundation in active rehab, injury prevention, and strength coaching, he brings therapy directly to clients recovering from ICBC claims, sports injuries, or chronic pain—wherever they are.

Originally from Mexico and now based on Vancouver Island, David holds a Bachelor of Athletic and Exercise Therapy from Camosun College. His clinical experience includes working with ICBC clients, youth and varsity athletes, Paralympians, and professional football players—including the BC Lions. His movement-based, hands-on approach empowers clients to regain strength, mobility, and confidence in their everyday lives.
When he’s not helping people move pain-free, you’ll find David hiking, lifting, dancing to Latin rhythms, or searching for the best Mexican food on the island.

core connection mobile physio + client manager

SYDNEY REIBER (She/her)

CLIENT CARE & OPERATIONS MANAGER

Sydney is a graduate of UVic with a BSc in Chemistry and is pursuing a PhD in Chemistry and Reactor Engineering, working on a project that focuses on developing alternative methods for the production and recycling of thermosetting plastics from renewable raw materials. Her extensive knowledge on human anatomy, biology and osteology makes her well versed when communicating with clients, and guarantees specific scheduling needs are met. 

 

Sydney loves the outdoors and when she is not working you can find her hiking with her rescue dog or conducting research in the lab!
core connection mobile physio + client manager

NAQISHA KHEMNANI (She/her)

CLIENT CARE COORDINATOR

Naqisha is originally from Jakarta, Indonesia, and graduated in May 2025 with a Bachelor of Arts in Psychology and a minor in Family Studies from the University of British Columbia. For the past two years, she has worked as a Behaviour Interventionist, supporting children with diverse learning needs. In her role as Client Care Coordinator with Core Connection Physiotherapy, she brings compassion, organization, and a genuine commitment to creating positive client experiences.

Outside of work, Naqisha enjoys grabbing matcha with a friend, exploring new cafes, and going to the beach.

 

At Core Connection, we welcome, celebrate, and respect people of all backgrounds, abilities, identities, and experiences. We are committed to creating an inclusive space for our clients and team, where everyone feels valued, supported, and empowered to thrive.

In-Home Physiotherapy & Kinesiology serving Victoria, Saanich, Central Saanich, North Saanich, Esquimalt, View Royal,  Colwood, Langford, Sooke, East Sooke, Cobble Hill, Mill Bay, Shawnigan Lake, Duncan, Chemainus, Vancouver, West Vancouver, Noth Vancouver